Support Portal FAQ

Modified on Tue, 31 Dec, 2024 at 7:02 PM

Questions	Answers
How to create support portal account?	Go to https://support.lspedia.com Click on the SIGN UP link in right top corner Enter your First Name, Last Name, and email address(make sure to check CAPTCHA) and click on Register. You will receive the email to activate the account. Once the email is verified, choose the password, and register for the account. • You can log in to your support portal account and create a ticket.
How to reach LSPedia Support team?	Send an email to Support@lspedia.com Call us 1-248-458-4367 Create a ticket on https://support.lspedia.com
Where do I find the latest Onescan release notes?	Release notes links related to Onescan Major Release, Minor release and Patches are published on support portal and even sent through the emails to all customers.
Do you have quick links to Onescan features or how to use it?	Yes, we have complete guide related to Onescan features
Do LSPedia provide support after hours too?	Lspedia works on EST but we provide support after hours for our customers.